• Customers have the right to request an exchange or return within 14 days from the date of receipt.
• The product must be in its original condition, unused, and in its original packaging.
• Returns or exchanges will not be accepted if the product shows damage resulting from misuse.
• Discounted items or custom-made products are non-returnable.
• The customer is responsible for shipping costs in cases of exchange or return, except in the event of an error on our part.
• Refunds will be processed within 7 business days after the product is received and inspected.