Cozy clog

Customers have the right to request an exchange or return within 14 days from the date of receipt.
The product must be in its original condition, unused, and in its original packaging.
Returns or exchanges will not be accepted if the product shows damage resulting from misuse.
Discounted items or custom-made products are non-returnable.
The customer is responsible for shipping costs in cases of exchange or return, except in the event of an error on our part.
Refunds will be processed within 7 business days after the product is received and inspected.

Orders are shipped within 5 business days inside Egypt.
The estimated delivery time is 1–4 business days after shipping.
Shipping fees vary depending on the governorate and delivery location.
If the order cannot be delivered due to incorrect or incomplete customer information, the customer will be responsible for the re-shipping costs.